c-ci
CRAB Clinical Informatics Ltd
Competent Crew
Masterclass training and expert support
Understand the facts behind the statistics. Many statistical outliers may be justified on the basis of case-mix, and red-flag alerts are often false-alarms. Equally, the ability to identify small. But genuine anomalies early on means problems can be nipped in the bud. C-CI Ltd. offers advanced training courses for the whole organisational team:
- workshops for clinical and audit staff to interrogate detailed data quickly and effectively for quality monitoring and critical incident reviews;
- Masterclass events to equip Boards – particularly Non-Executive Directors – with the knowledge to question clinical quality without questioning clinical judgment.
Clinical Governance training and support for Boards
Board members of NHS Trusts have found themselves increasingly exposed, both collectively and personally, to liability for serious untoward incidents. This follows seminal litigation such as Southampton and Maidstone & Tunbridge Wells.
To comply with the principles of good clinical governance, Boards need to assure themselves on a routine basis of the general standards of clinical practice and quality in their organisation.
Equally, Boards have to be sensitive to the realms of clinical practice, especially if there are to establish a leadership culture where healthcare staff feel supported rather than policed to deliver quality care.
C-CI Ltd. is working with the Appointments Commission to provide essential induction training for Chairs and Non-Executive Directors. This is to encourage and enable the constructive discussion of safety and quality. This means the ability to challenge issues of clinical quality, without the accusation of impugning clinical judgment.
Quality monitoring workshops
C-CI Ltd. delivers a range of workshops designed to equip clinical and audit staff with the skills to make the best use of CRAB. Organisations can then benefit on an ongoing basis from in-house expertise to:
- significantly reduce investigation time where critical incidents arise.
- deliver detailed analysis of real-time data, pointing to immediate remedial action.
- identify areas of clinical excellence, whether for recognising individual performance or for promoting the organisation’s services to local commissioners.
Expert clinical support & critical incident investigation
The CRAB surgical audit tool is primarily a system that supports internal quality management and governance. In most cases, both problems and good practice can be easily identified and addressed.
Occasionally, when significant concerns around individual practice or trends have been raised but the issues are not straightforward, C-CI can provide an expert critical incident investigation service. This service is directed by Mr. Graham Copeland, C-CI’s Medical Director. Mr. Copeland has many years’ experience of addressing such issues and has served as National Director for Clinical Audit and Chair man of the National Clinical Audit Group.
Please contact us for more details.
