We have just been awarded ISO 9001 which is good news for our customers because it means we have met an internationally-recognised standard in effective quality management. Our customers can be sure that we have the structure, responsibilities, and procedures in place to develop high quality products and services and that we will be responsive to our customers, offering the best value.
ISO 9001 sets out the requirements for an organisation’s quality management system and is part of a family of standards. published by the International Organization for Standardisation. Steve Mackenney, chief executive, CRAB Clinical Informatics said: “ISO 9001 certification provides affirmation of our existing quality assurance and quality management procedures. It is an important step in a process of continual improvement that will enable us to implement the necessary management tools we need to continually improve and innovate.”
- 6 Dec, 2017
- Claire Bale
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